Shipping Policy
Everything you need to know about how we ship your order.
Free Shipping
On all orders worldwide
Global Delivery
We ship to 10+ countries
Fast Processing
Orders processed within 1-2 days
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. We will contact you if there is a significant delay.
Shipping Times
We ship internationally with tracking included on all orders. Estimated delivery times are as follows:
- New Zealand: 7-15 business days
- Australia: 7-15 business days
- United States: 7-15 business days
- United Kingdom: 7-15 business days
- Canada: 7-15 business days
- Europe: 7-15 business days
- Rest of World: 10-20 business days
All orders include tracking and are shipped with care to ensure safe delivery. Please note that delivery times may vary depending on your location and local customs processing.
Tracking
You can track your order anytime on our Track Order page. Simply enter your email address to see real-time shipping updates and tracking information.
Customs & Import Duties
RetroVault is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).